Posted by: Saubhik | August 25, 2010

Troubleshoot Internet Explorer HTTPS Problem…..

1. Scan for worms, viruses, and spyware.

2. Open IE –> click Help –> About Internet Explorer and look at the Cipher
Strength.
It should be 128 bit. If the Cipher Strength is anything less then 128-bit, download and install the Internet Explorer High Encryption
Pack.

3. Open IE –> go to Tools –> Internet Options –> Advanced and scroll to bottom of list.
The SSL and TLS options (all versions) should be checked. [SSL 2.0 || SSL 3.0 || TLS 1.0]

4. Delete Cookies, Delete Files and Clear Browsing History in Tools, Internet Options, General tab.

5. Uncheck the box for Enable Third Party Browser Extensions in the Advanced Section Tab (all other settings in Advanced Section are set to Default).

6. Tools –> Internet Options –> Security tab –> Reset all zones to default level.

7. IE –> Tools –> Internet Options –> Content….Under Certificates, click Clear SSL State.

8. Restore Default Firewall Configuration…..Network Connection(LAN) -> Properties –> Advanced.

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